The Lighting Controller

I believe that to be correct certainly with my version of the DMX dongle/controller.

I don't run my from Qlab but from a MIDI enabled board.

Support may have a solution with other controllers.

Set up your light show in Showxpress. Then use Qlab to send MIDI codes to match those you have set up as triggers against buttons in Showxpress. In the Live tab. Under Editor there are three horizontal lines. Click that for button settings. You can do the same in Sequential list and it's the ...

Oven try running it in compatibility mode for something like Windows 7.
Right-click: program icon and choose "Properties".
Select the Compatibility tab .
Check the "Run this program in compatibility mode for" box .
Pick an older version of Windows from the dropdown list.
Click "Apply" and then "OK ...

@support Should bring them back here.

Good news about compatibility mode.

Have you tried running it in compatibility mode?
Right-click the executable or shortcut.
Select "Properties,"
Then "Compatibility" tab.
Tick "Run this program in compatibility mode for,"
Choose an older version of Windows. (Probably 7 or 8)

I have not tried it with this software but I find it ...

If using Windows 10 or 11, do another search on the drive in question but ensure that in File Explorer under the View tab 'Hidden Items' is checked, and under the Search tab, 'Advanced Options' that System Files is checked. It seems as though on some machines the installed version has these options ...

If you have a lighting desk that supports RDM you can take in and connect, that would help a lot although is far from foolproof.

Equally, if they have any any backup at all, or maybe one you took at installation, and start with that.

As support have said, pop the disk out of the dead machine and ...

Assuming you are using Windows, check the USB power settings.
Go to 'Power and Sleep settings' in Control Panel
Additional Power Settings
Select Change Power Plan Settings
Click Change power settings on the selected power plan.
Choose change advanced power settings.
Expand USB Settings In the pop ...

@80SRocker I can't remember which one, but a fix in this list at the bottom of the page sorted it for me (Win10), albeit it was causing Nero Video to crash rather than ShowXpress.

https://www.drivereasy.com/knowledge/fi ... ash-issue/.

Hope it works for you.

I used the software four times over the weekend for 4-5 hours each time and not one failure! I think that's good news?