Microsoft Surface Pro > Xpress512S driver issues

[NZDJ]

Hi all,

Recently purchased a new Surface to run ShowXpress off.

The specs are;

Microsoft Surface Pro - 11th Edition
Snapdragon(R) X 12-core 3.40GHz
64 bit operating system
16GB RAM
Windows 11

Whenever I try to manually install the drivers for the Xpress 512S I keep getting the error "Windows was unable to install your D512S - Windows could not find drivers for your device."

Any help or guidance here would be really helpful.

Thanks

[support]

Sorry, but regarding the OS "Windows", our product works exclusively on PC based on x86 and x64 processors (Intel and AMD).
FYI: https://forum.thelightingcontroller.com ... php?t=1676

[NZDJ]

Ah dang... my bad for not checking. Will Chauvet eventually support this processor??

[support]

We are presently not able to generate a program for this processor under Windows.
And we do not think this will be possible in a near future.
Sorry for that.

[NZDJ]

Ok thank you - will the below run ShowXpress and the Xpress512S ?

Processor: Quad-core 10th Gen Intel(R) Core(TM) i5-1035G4 Processor

Thanks

[support]

Yes it will.

[Niffo]

FYI, you could try the "Windows 32bit (x86)" version of the software because normally Windows ARM is able to run applications for this type of processor

[Robin_D]

Oven try running it in compatibility mode for something like Windows 7.
Right-click: program icon and choose "Properties".
Select the Compatibility tab .
Check the "Run this program in compatibility mode for" box .
Pick an older version of Windows from the dropdown list.
Click "Apply" and then "OK" .

May or may not work, but if stuck with what you bought, its certainly worth trying. If it does work let us know please?