![Image](http://forum.thelightingcontroller.com/pictures_efk/interface_found.jpg)
This means that the communication between the software and the interface is correct.
If you see this
![Image](http://forum.thelightingcontroller.com/pictures_efk/interface_not_found.jpg)
This means that the software does not find any interface.
Only for Windows
You might have to do a manual re-install of the drivers, until you see this in the "Windows Device Manager"
![Image](http://forum.thelightingcontroller.com/pictures_efk/Device_Manager_Box.jpg)
Please read this to manually install the drivers: viewtopic.php?f=3&t=2111
Notes:
- this example is made with the interface Box. Depending of your interface, you might read Cable, D512, Box, Remote, Ssa, ...
- you can recall the welcome screen with the main menu "About".