Crash using presets [fixed]

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Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

As explained, whenever I use the program (or my other Lighting Tech) and try to adjust a preset slider, it will crash at random times.
Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

HELLO?!?!?!?
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: Crash using presets [fixed]

Post by support »

Since the fix of Nov. 4, we are not able anymore to reproduce the problem.
We usually can not fix something we can not reproduce.

Can you please give us a procedure we could redo, in order to have a better chance to reproduce the crash ?
The Lighting Controller
Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

Same procedure I posted the first time. I can send the crash log.
Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

Again... trying to change the slider in a preset.. even on a scene I *just* made.. I got THREE crashes. Here they are:
Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

First one....


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[removed because not usefull for support]
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Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

Not even an hour later....

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[removed because not usefull for support]
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Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

And not even 20 mins later....

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[removed because not usefull for support]
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support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: Crash using presets [fixed]

Post by support »

We are still not able to reproduce the problem.
So we check the code, trying to find where could be the problem.
We compiled a new Live program with some changes ; it is here http://download.thelightingcontroller.c ... ware/beta/ (not sure this will fix the problem).

Could ou please try it ?
The Lighting Controller
Arnoldo Offermann
Posts: 30
Joined: 24 December 2009, 21:28

Re: Crash using presets [fixed]

Post by Arnoldo Offermann »

Trying now...
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