Crash using presets [fixed]

[Arnoldo Offermann]

viewtopic.php?f=31&t=1040&p=4170&hilit= ... rash#p4170

I read this thread and I have a similar issue.

I made some presets and thinks work fine, but every now and then a random preset will lock up and crash the program. It's only at random times...NO missing steps either.

My files: http://dl.dropbox.com/u/2530176/scenes.zip

[support]

We need your entire lightshow to fix the problem.

You can also fix it yourself like this:
- open your lightshow folder
- go in folder "Live"
- make a copy of the file "Live.ini" (to keep an original file)
- open the file "Live.ini"
- delete all lines starting with "preset_step ="
- save and exit

Afterwards, the default positions of the preset sliders will be lost, but you will recover your Live show.

Please note that, in reality, only the "preset_steps" equal to a number superior to the total steps number of the scene must be deleted.

[Arnoldo Offermann]

Thanks, I'll give it a try. I understand it'll crash if there's more preset steps than there are actual steps.. however, none of my shows have that problem.. it'll crash on a random show. Either way, I will report results!

[Arnoldo Offermann]

I did as you said and it still crashed.

Here are the detail reports...
...
[removed because not usefull for support]
...
Model: MacBook5,2, BootROM MB52.0088.B06, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.38f5
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG HN-M101MBB, 1 TB
Serial ATA Device: MATSHITADVD-R UJ867A
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0229, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3


Here's a download link to my shows: http://dl.dropbox.com/u/2530176/TheLigh ... roller.zip

[support]

We could reproduce one or two times only (not easy to reproduce).
It should be fixed in file "fix_for_MacOS/Windows.zip" (in the software folder).

[Arnoldo Offermann]

I'll try it shortly. What was the problem?

[Arnoldo Offermann]

Also, where is this located at?

fix_for_MacOS/Windows.zip <--? Full URL please?

[Niffo]

viewforum.php?f=3

[Arnoldo Offermann]

Thanks, figured it out after a while.

Also, SUPPORT, ***{censored}***, it still crashed!

[Niffo]

Can you please give us a procedure who triggers the crash each time with your LightShow (or an other one) ?