Sweetlight 512 Interface Not Seen By Software [fixed]

[cvbailey9]

Hi, I have two versions of software running on two different PCs. I just upgraded to the latest version of software on one machine and the power light is lit on the 512 not the PC Link. The Software shows 0 interfaces connected. The unit continues to work fine on the older version. Any ideas? Thanks
[S/N:.........]

[Gilles]

Bonjour,
Vous avez installé le divershttps://thelightingcontroller.com/viewt ... f=2&t=5789
Quand vous dites 2 versions, se sont les mêmes version (V9)?

[cvbailey9]

That's brilliant. Thanks for your time.

[cvbailey9]

Hi, Driver updated and software sees 1 interface on loading but I still can't get a signal. PC Link light isn't on.

[Gilles]

Salut, voilà ma procédure sous vindows 10:

Dans Gestionnaire périphérique

Cliquer sur suivant

Voici ensuite ce que vous aurez, et chez moi ça fonctionne.


Si je veux revenir à la version 2017, même chose mais je restaure l'ancien pilote.

[cvbailey9]

Thanks Giles, followed your instructions. Still not getting PC Link led on 512. Software sees the interface.
Unit is working on different PC with older version.

Regards
Colin

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