Flashing Chauvet LED Splash 86b

[EvanCourtney]

I've installed ten Chauvet LED Splash 86b into ShowXpress without any fixtures. And the fixture flash erratically. I've updated to the most recent profile for this fixture. Any ideas?

Windows 7 Home Basic
Chauvet Xpress 100 USB to DMX Interface
ShowXpress ver 6.27beta1

[support]

Please read this: viewtopic.php?f=16&t=614

[EvanCourtney]

I had seen that thread before I posted, but I have no clue what it is saying that I need to do as a solution for the problem.
Help.

[support]

There is a good chance that the software/interface works well, and the light not.
Please call the technical support for the light.
They will explain you what could be the problem of the light.