Error message "unable to connect to live" [fixed]

[Footbllplyr19]

I have tried many time to get my iphone to connect to live, and I am having no success. If anyone can give me tips, tricks, any thing that would help that would be awesome! I have both recent updates on the program and software. I have entered my ip address into my phone and kept the port the same and all that. I have allowed specific ports on my computer to allow the access. Every time I try to connect it says error, unable to connect to live. It's really making me mad! please help.

[support]

Yesterday, we released software V6.28 and Live_Mobile 1.1.
Please use these two versions.
We just upgraded this post today: viewtopic.php?f=48&t=718
Please read it again (and do a "refresh page" in your web browser).

[rbekel]

I am using 6'29 and Mobile ver 1.1 and I am getting the same error. I have my IP address in there as well as the port. What is the best way to get your correct IP address? I am looking at my wireless network connection detail screen (windows 7-64 bit). I shows about 5 ip addresses on that screen.

[support]

Windows Menu > Start > All Programs > Accessories > Command Prompt
Type the command "ipconfig".
Read the line "IP Address" or "IPv4 Address"

http://www.wikihow.com/Find-out-Your-IP-Address

[rbekel]

It still does not work. I confirred with the guys at the Mobilebeat show at the Chauvet booth and they said it should work!!

[rbekel]

you can mark this one fixed too!!!

[support]

Done.