ledpars react strange [fixed]

[marco]

hi got a problem with my ledpars in 3d
in 1 show they work normal in an other show they stay white, try to ajust the profile, copy the profile from 1 show to the other but nothing work
can u have a look?
greets marco

[marco]

the show maasmarco is the one with the ledpars always on

the sophies is the one thats work normal

[marco]

hi an update
been experimenting the last day an found a solution
if i change the channel color into color macro it works again (Channel 4)
only strange that in one show it works normal in the other i have to change the profile
greets Marco

[support]

This is certainely because they are two different software versions on the two computers.
We recently made some code change in this area, for a better management of CMY colors.
The modification you did might be necessary with new software version.

[marco]

hi
the problem was on the same laptop i just switch the show i use 6.271
not on 2 different ones
greetz marco

[support]

Noted.
So this will remain a bit weird, but the most important is you found a solution.