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Generator/Editor shut's down [done]
Posted: 02 May 2011, 16:13
by eisendrath
Since this weekend I have a problem with the generator. I start the editor, choose my group moving heads (2 indigo show tech 150led), then choose the generator symbol everything is running well. I choose the channel Pan/Tilt: still working. Then I choose a 2nd channel like dimmer, the generator shuts down and this message occures: editor.exe does not working anymore.
Had you this problem before?
Thanks
Alexander
Re: Generator/Editor shut's down
Posted: 02 May 2011, 17:16
by support
May be, for an unknown reason, the lightshow is corrupted.
Can you send us your lightshow, and specify the exact procedure to get this problem ?
We will check this.
Re: Generator/Editor shut's down
Posted: 03 May 2011, 07:18
by eisendrath
Here's the procedure: Open Sweet Light Controller, choose Editor, choose Group, choose Indigo, go to generator, choose pan tilt, choose, dimmer or shutter.
I solved the problem with copying a back up of the latest know lightshow-version. attached you find my lightshow when it was corrupted.
Re: Generator/Editor shut's down
Posted: 05 May 2011, 08:36
by support
We did not receive your "corrupted" lightshow.
Could you please re-send it ?