Mojave - v9.1.11 Fix File Problem [fixed]

[Joede@ptd.net]

Current software version above. After I copied the fix files, lighting controller.app and efk_hardware.dylib, when trying to start the LightingController app I receive and error "Error loading library 'efk_hardware' !"

Can you look into this or offer some suggestions to repair. If not maybe post the v9.1.10 fix file again.

[support]

It looks like, for an unknown reason the application does not find the file "efk_hardware.dylib".
We do not see this problem here in our MacOS system.
The fix for V9.1.10 is no more available.
We suggest you to re-install the complete setup V9.1.9, and then try again to add the fix files.

[Joede@ptd.net]

I tried the suggestion, deleted Showexpress folder, downloaded version 9.1.9, extract then applied the fix files, and still no success. Are there any other locations of showexpress files within the Mac OS system which may need to be removed to get to a clean installation of Showexpress. I searched but could not identify any files other than my lightshow files.

I can send any information you may need to review my system setup and installation.

Thanks in advance!

[support]

The lightshows are stored in a folder named "TheLightingController".
This folder has been created by our software.
For a complete software clean u,p you can delete (or rename) this folder.

[Joede@ptd.net]

I tried several other items but I finally got it to work. I first copied the LightingController.app file and replaced the v9.1.9 file version. I started the Showexpress app. and it started. I then replaced the efk_hardware.dylib file with the updated version. I started the Showexpress app and it worked still with the version now updated to v9.1.11.

Have no idea why this worked.

[support]

Thank you for the feedback.

[pwmoore5588]

Could I get some direction on how to replace files in Mac high Sierra? I downloaded and extracted some fix files and when I drag in to replace 9.1.9 version files on my desktop folder, it is not allowed. Just trying to replace these files with the updated new files.

Thanks and any help is appreciated!