Fixture selection in Editor crashes 3DView [fixed]

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TaulPaul
Posts: 3
Joined: 15 January 2011, 15:05

Fixture selection in Editor crashes 3DView [fixed]

Post by TaulPaul »

My 3d view crashes whenever I switch between groups or try to run a moving light. I was wondering if this is something i'm doing or is a glitch in the new program. I'm also running this software on a mac which may be part of the problem.
support
Administrateur
Posts: 11021
Joined: 07 December 2009, 16:32

Re: 3d view crashes on MacOS

Post by support »

We are presently using V6.26beta on a MacBook in Namm tradeshow, and we do not have this problem.
You can send us your lightshow ; and we will check it.
The Lighting Controller
TaulPaul
Posts: 3
Joined: 15 January 2011, 15:05

Re: 3d view crashes on MacOS

Post by TaulPaul »

I moved my show to a pc so that it would work with the x-factor controller. The 3d view still crashes when i switch groups as well as the editor. I cannot figure out how to send you my show. Any help would be appreciated.
tomrbland
Posts: 411
Joined: 24 December 2009, 12:21

Re: 3d view crashes on MacOS

Post by tomrbland »

TaulPaul
Posts: 3
Joined: 15 January 2011, 15:05

Re: 3d view crashes on MacOS

Post by TaulPaul »

Disregard my earlier post I found out how to send you my light show. Thanks for the help.
support
Administrateur
Posts: 11021
Joined: 07 December 2009, 16:32

Re: 3d view crashes on MacOS

Post by support »

This is a bug (common on Windows and MacOS). We are working on it.

In the meantime, please do this:
- open Setup from ControlBoard
- in tab "fixtures settings", select the fixture "4bar"
- in section "3DView", change the 3D type setting from "not in 3DView" to any other ("par can" for instance)
- repeat the same operation for the fixture "4bar3d"
Then, 3DView will not crash anymore.

We will inform you when the fix will be available. Then you could change back the fixtures to "not in 3DView" state.
The Lighting Controller
support
Administrateur
Posts: 11021
Joined: 07 December 2009, 16:32

Re: 3d view crashes on MacOS

Post by support »

We just released a new software version (V6.26) which fix this problem: viewtopic.php?f=2&t=607
The Lighting Controller
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