PC link not lighting up

[KurtisHotkowski]

I am having an issue with my windows 10 laptop with Showxpress. The software recognizes the interface but the pc link light will not come on. I have tested these dongles out on a Mac and they work just fine. Both showxpress and windows are up to date.

[support]

This may be linked to your first problem: https://forum.thelightingcontroller.com ... php?t=5610
We suggest to try to understand the first problem, before talking about this one.