SX does not reconize my 512 boxes

usb to dmx (2009 - 2019)
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lse
Posts: 84
Joined: 26 August 2014, 17:43

SX does not reconize my 512 boxes

Post by lse »

i have them plugged into a USB 3.0 and 2.0 port on windows 8.1. SX does not see any of them i am getting a error message in my device manager. i have uninstalled and reinstalled the software and drivers and still nothing. please help
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support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: SX does not reconize my 512 boxes

Post by support »

Did you do something (like update the software to V7.1.63 for instance) to get that problem, or did this happen without changing anything ?
The Lighting Controller
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: SX does not reconize my 512 boxes

Post by support »

We found a problem with the drivers, in V7.1.63.

We have uploaded a new V7.1.63 with the fixed drivers.
In case of you recently installed V7.1.63, please re-load it again and re-install it.
The Lighting Controller
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