I lose pc connection

usb to dmx (2009 - 2019)
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djvito62
Posts: 4
Joined: 04 January 2015, 23:26

I lose pc connection

Post by djvito62 »

I'm running showxpress with a macbook laptop. First problem is that while I have the box plug into the computer with no dmx cable hooked up to it and do some programing using the 3d window after a while it loses the pc link and I have to shut the software down to get it to link up again. Ohh and yes I have the dmx turned on the editor window. Second problem is while I'm out on a job running the software everything is fine but when I do not change to a different scene for a while it loses the pc link also. So can anyone help?????? Thanks.....
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: I lose pc connection

Post by support »

We very recently found a problem, under MacOS, when using Live and 3DView together.
Please install this fix: http://download.thelightingcontroller.c ... roller.zip
And let us know the result.

To install the fix, please read this: viewtopic.php?f=3&t=3438
The Lighting Controller
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: I lose pc connection

Post by support »

Please confirm that you are using the current software version (V7.1.32).
The Lighting Controller
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