Problem - Scenes/ Timeline/ Editor

[jaxx00974]

Just noticed a major problem regarding scenes and Timeline/ Editor.

2 seperate problems regarding scenes (new or imported) into Timeline.

1. When inserting a scene (new or imported) Timeline seems to irregularly choose to have the scenes 'LOOP' tick box checked. Sometimes it is ticked, sometimes it isnt ?

2. If it DOES decide to put a tick in the scenes 'LOOP' box what then happens is the scene plays fine butt ends with a flash (we have ran tests and discovered the flash is in fact a repeat of the first step in the scene, then it stops ?

As a side note, if Timeline chooses to NOT put a tick in the 'LOOP' box what happens is the scene will continue to play in a loop forever, even if I tick or untick the LOOP box manually ?

This prevents me from being able to create any Timlines, hopefully there can be a fix file.

Lastly, playing the exact same scenes and timelines in V5.21 works flawlessly, so it must be related to 6.24.


Regards,

Lee.

[support]

We are presently not able to reproduce these problems.
Please send us your lightshow.
May be we could reproduce this problem with your lightshow (?)

[jaxx00974]

Hi,

Lee here,

I am sending you my lighting show as requested called (Freeway Show)

Just for the record, I have ran the following tests.

Imported the show into V.6.22, V6.23 and V6.24, the fault remains.
different laptop with fresh install of Vista and tried all 3 versions above, fault remains.
Tried scene files names upper case and lowercase, with and without spaces and with and without numeric digits.
Tried the show in V5.21 and it works great.

If you create 2 steps using my halogen light
Step 1 snaps on @ 00.00.05
Step 2 fades out 00.01.00
As you already know what should happen is the halogen lamp flashes on and instantly fades over a 1second duration.

Now, what actually happens is the halogen lamp flashes on and instantly fades over a 1second then it repeats step 1 (00.00.05 snap flash on)
Incidentally, I can tick the LOOP button on this scene but it never does loop ?

Is it also worth mentioning that the CTRL+N only works sometimes in editor ? not everytime.

I hope this is clear for you guys and I hope this can be resolved quick as I am so excited about using the cut'n'paste and I am keen to get the rest of my lights for all my songs finished for an upcoming show, the cut and paste is fantastic.

Regards
Lee.

[jaxx00974]

Posting as I am testing.

Tried the following.

Dumped my whole show and created a new blank one.

Added one single fixture. Now only one light in brand new show (this removes the fault being inside my own imported 'Freeway Show')

Plugged brand new DMX cable directly from the Sweetlight box into the fixture (removes fault possibly being with one of the other fixtures corrupting the dmx signal) Also tried with the terminator inserted and removed.

Still flashes ( once the scene finishes playing it THEN plays step 1 again before ending which was a half second flash)

I have even tried a slight variation on the previous posts steps

I mention that the fault shows even in the below simple steps.
Step 1 snaps on @ 00.00.05
Step 2 fades out 00.01.00

I therfor decided too add a 3rd step
Step 1 snaps on @ 00.00.05
Step 2 fades out 00.01.00
Step 3 stays off @ 00.00.05

The fault remains.

I then tried:
Step 1 snaps on @ 00.00.05
Step 2 fades out 00.01.00
Step 3 stays off @ 01.00.05

And yes, you guessed it the flash now happens 1.00.05 after the scene finishes ? Odd

I will try to keep fiddling.

Lee.

[jaxx00974]

Ok. some more important info.

I can see where the fault lies,, ,

I brought up the DMX leves window to see what is happening and guess what ? You can clearly see a dmx signal being sent AFTER the scene is finished ? This rouge signal shows itself 'exactly' when the flash on the lamp does.

This rouge dmx signal that is being sent is what is 100% causing this fault.

Hopefully you can also watch this on my show (This happens to any fixture with a dimmer on it) and see for yourself that the DMX Level window clearly show this rouge signal being sent 'after' the scene is finished. This rouge signal plays step 1,I tested this and proved it 100%.

And I hope this is something very simple to fix.

Fingers crossed this will only need a little fix file

Thanks gents.

Regards,

Lee.

[jaxx00974]

Also noticed this happens even without fades ! When I snap a simple par can onto RED for 5 seconds that rouge DMX signal is still being sent which causes the par can to falsh (or whatever your 1st tep in the scene happens to be)

Lee.

[jaxx00974]

More results,

I simplified everything.

Sweetlight box now not connected so the box and all lights and all cables are now out of the fault finding equation.

Using only 3d veiwer, still happens ! so this must occur inside the software ?

Using just 6.23 on 3 laptops and 2 desktops, all with default shows, 3d veiwer only, nothing fancy and that rogue dmx signal is still causing step one to play when the scene is supposed to be finished.

So in short, I think I can 100% say I havetaken all my equipment out of the equation which just leaves the software. I have tested everything and it is only happening in any version of V6, ie: 6.21, 6.22, 6.23, 6.24

I even went to my guitarists studio 12 miles away, downloaded 6.23, inserted just one light, placed it in 3d veiwer
and the fault is produced there also so I can assume it will happen anywhere and am sure you will see the fault.

Can you confirm this is happening at your end ?

Regards,

Lee.

[jaxx00974]

For the record. The OS and laptop PC hardware covers everything, tried Xp32bit, Vista 32bit, win732bit, all running on new pcs - Laptop single and dual core/ desktop dual and quad core (I am a computer engineer so luckily have access to new kit for work testing)

Regards,

Lee.

[support]

We do not see the problem of "loop" checked (or not).
But we see that, with "no loop" option in TimeLine, at the end of the scene playing the first step is played unexpectedly.

[jaxx00974]

Excellent, I am glad it shows the fault at your end. Is this something that can be sorted quickly ? I dont wish to appear ungrateful and I do so appreciate all the work making V6 a fabulous bit of software. I am just terribly keen to get these lights done using 6.24 to utilise the brilliant copy and paste (which works like a dream) and get my show finished at last, once this minor bug is fixed I will be up and running

Fingers crossed this can be rectified quickly with a fix file or something ?

With regards too the loop button problem you cant fined, I found that this happens only when using some scenes from V5.21. I am not too worried as I am happy to creat new scenes in V6.

Thanks a million guys,

Lee.