no reaction under Windows 7 [fixed]

only for things which concern both Buttons and Timeline
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

no reaction under Windows 7 [fixed]

Post by golfy prod »

Hye Guys,

I've just installed the last version of sweetlight, and a serious probleme has appeared:
The builder works perfectly well, as the dmx signal goes out and the fixtures responds
The generator same thing
But as soon as i creat a scene and toggle it in live the button becomes grey ( as normal )but thats all, the fixtures don't receive the message.
No DMX signal output.
I just don't get it ?!
an someone help please got a big event saturday and really i need it....
Thanks in advance to you all.
Niffo
Administrateur
Posts: 752
Joined: 07 December 2009, 15:59

Re: PRB live with windows 7

Post by Niffo »

Do you have also activated the DMX button of Live ?
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

Re: PRB live with windows 7

Post by golfy prod »

.... yes ;) even with "dmx" on nothing works
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: PRB live with windows 7

Post by support »

Could you please send us a backup of your lightshow, and tell us which scene to run from Live ?
We will check it.
The Lighting Controller
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

Re: PRB live with windows 7

Post by golfy prod »

in fact it is all scenes... the whole live won't work
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: PRB live with windows 7

Post by support »

Ok. We are waiting for your lightshow, in order to check it.
The Lighting Controller
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

Re: PRB live with windows 7

Post by golfy prod »

ok where can i sent it ?
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: PRB live with windows 7

Post by support »

The Lighting Controller
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

Re: PRB live with windows 7

Post by golfy prod »

the mail has been sent. ;)
golfy prod
Posts: 13
Joined: 26 July 2010, 20:04

Re: PRB live with windows 7

Post by golfy prod »

forgot to tell you in the email that all scenes are affected by this problem...
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