New 512 will not install

usb to dmx (2009 - 2019)
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midas
Posts: 3
Joined: 29 November 2011, 02:01

New 512 will not install

Post by midas »

I have loaded the software, I have version 6.27, with Driver 1.04. I am running this on Windows 7 64-bit. I have manually loaded the driver, and I have also let the computer automatically search the Internet for drivers, EVERYTIME I get the same message:

"Windows found driver software for your device but encoutered an error while attempting to install it.

D512 Interface 64 Bits (version 1.04)

Driver is not intended for this platform."

I have also tried loading version 1.03. Same error.

I restarted the computer and re-loaded the software again. This product fails every time.
Last edited by midas on 10 December 2011, 19:15, edited 1 time in total.
midas
Posts: 3
Joined: 29 November 2011, 02:01

Re: New 512 will not install

Post by midas »

SOLUTION: I had to delete, entirely, all versions of 1.03. The software SHOULD prefer to use 1.04, but there is obviously something wrong with the date inside the digital signature of 1.04 or 1.03. I had tried several times to install 1.04 as the driver, manually AND automatically, and computer reported back that "You are already using the most current driver for this hardware." When all 1.03 files were deleted (and the software saved it in the Program Files and in the Drivers folders), it had no choice but to use 1.04, even though it probably says (internally inside the digital signatures) that 1.03 is newer than 1.04.
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: New 512 will not install

Post by support »

Thank you for this report.
The Lighting Controller
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