[MacOS] when i load 3d viewer the hole page is black [fixed]

graphic representation in 3 dimensions
dj106fm
Posts: 12
Joined: 07 September 2013, 00:23

[MacOS] when i load 3d viewer the hole page is black [fixed]

Post by dj106fm »

i have shutdown the program and rebooted it an still nothing has happened but when i change show it works fine please could some one help me on this because i spent 10 days on this show and i need for wednesday and i don't have time to remake the hole thing
support
Administrateur
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Joined: 07 December 2009, 16:32

Re: when i load 3d viewer (on mac) the hole page is black

Post by support »

You can post your lightshow.
We will check if we find some 3D files in it.
The Lighting Controller
dj106fm
Posts: 12
Joined: 07 September 2013, 00:23

Re: when i load 3d viewer (on mac) the hole page is black

Post by dj106fm »

support wrote:You can post your lightshow.
We will check if we find some 3D files in it.
i cant upload the hole folder here so what shall i do p.s i am on mac osx
support
Administrateur
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Joined: 07 December 2009, 16:32

Re: when i load 3d viewer (on mac) the hole page is black

Post by support »

To send the lightshow, please follow this: viewtopic.php?f=3&t=168
The Lighting Controller
dj106fm
Posts: 12
Joined: 07 September 2013, 00:23

Re: when i load 3d viewer (on mac) the hole page is black

Post by dj106fm »

support wrote:To send the lightshow, please follow this: viewtopic.php?f=3&t=168
hi i sent it as an email
subject is:0001200475
Pink LD
Posts: 688
Joined: 04 January 2010, 19:03

Re: when i load 3d viewer (on mac) the hole page is black

Post by Pink LD »

While I am not on Mac, whenever my viewer comes up black I mouse over it, click on viewer and drag it around. Usually it pops up then. Other times I have to zoom in. If I'm zoomed out to far I can't see an image.
support
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Joined: 07 December 2009, 16:32

Re: when i load 3d viewer (on mac) the hole page is black

Post by support »

The size is very big (100 x 100 meters), so we have to zoom a lot.
Here is what we see.
Don't you see that ?
The Lighting Controller
dj106fm
Posts: 12
Joined: 07 September 2013, 00:23

Re: when i load 3d viewer (on mac) the hole page is black

Post by dj106fm »

support wrote:The size is very big (100 x 100 meters), so we have to zoom a lot.
Here is what we see.
Don't you see that ?
it was the desighn for an out door show so i made it that big so they sorta knew the size of the stage to the venue
dj106fm
Posts: 12
Joined: 07 September 2013, 00:23

Re: when i load 3d viewer (on mac) the hole page is black

Post by dj106fm »

support wrote:The size is very big (100 x 100 meters), so we have to zoom a lot.
Here is what we see.
Don't you see that ?
and no it is just black like this

evan after making the room smaller
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: when i load 3d viewer (on mac) the hole page is black

Post by support »

Please try to click on dmx/3d in Editor/Live, and tell us if it goes from red to green.

Reminder: all programs must be started from ControlBoard.
The Lighting Controller
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