[6.01] channel popup menu does not show all levels [fixed]

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marco
Posts: 147
Joined: 24 December 2009, 16:43

[6.01] channel popup menu does not show all levels [fixed]

Post by marco »

hi
if got a problem with selecting levels in editor, the box that appears when i klik on the 2nd square doesnt show al the levels.it show only 13 levels while the fixture has 15 programmed. the 2 last level or first arent showing see the attachment
support
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Posts: 11029
Joined: 07 December 2009, 16:32

Re: level select in editor

Post by support »

You can send us your light show. We will check this.
Please read the FAQ section to know our email address.
The Lighting Controller
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: level select in editor

Post by support »

We checked your light show. We are able to see all levels from the popup menu.

Could you please tell us more about your computer ?
- what operating system ?
- 32bits or 64bits ?
- laptop or desktop ?
- how many monitors (external monitor) ?
- pixels resolution of the screen ?
- anything which might be different than other computers ?
The Lighting Controller
marco
Posts: 147
Joined: 24 December 2009, 16:43

Re: level select in editor

Post by marco »

hi
the problem seem to been related to 2 monitor use.

i tryed some different setting and this what i found

using a laptop 1280x800 pixers and a monitor with 1280x1024pixers

1 laptop mainscreen and monitor sec screen
controlboard on laptop and editor on laptop
res : no problem, popup comes on bottom screen and al levels can be seen

2 laptop mainscreen and monitor sec screen
controlboard on laptop and editor on monitor
res: no problem, pop up comes in the middel of the monitor

3 laptop sec screen and monitor main screen
controlboard on monitor editor on monitor
res : no problem, popup comes on bottom screen and al levels can be seen

4 laptop sec screen and monitor main screen
controlboard on monitor editor on laptop
res :problem happens pop up comes very low and some levels not present

think u can fixed this in the future.
greetz marco
support
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Posts: 11029
Joined: 07 December 2009, 16:32

Re: level select in editor

Post by support »

These details are important for us.
We will study this at the beginning of this week.
The Lighting Controller
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: level select in editor

Post by support »

We are not able to reproduce, however this should be fixed in new version of today (6.20).
Could you please confirm ?
The Lighting Controller
marco
Posts: 147
Joined: 24 December 2009, 16:43

Re: level select in editor

Post by marco »

Hi
Downloaded 6.20 tryed agian the different setting, now everythings ok

thnx great work again

Marco
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