Live will not start [fixed]

[glenr99]

I was using Live this past New Year's Eve and Live chrashed. I rebooted and it worked for a while. I have just updated to version 6.26 (Windows XP), SSA interface and now Live will not start. The message is "Live.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

more information shows "AppName: live.exe Appver: 0.0.0.0 ModName: kernel32.dll ModVer 5.1.2600.5781 Offset: 00009e32"

Is this the correct version of Live? Is there something I can do?

glen

[support]

First of all, you can tell us what is your operating system. This might help us.

[glenr99]

>>I have just updated to version 6.26 (Windows XP), SSA interface

I'm using a Dell 620 Laptop, running Windows XP Service Pack 3

glen

[support]

There should be no problem with XP Pack 3.
May be a corrupted lightshow (?)
Please send us your lightshow. We will check it.

[Ruanator]

Hi,

I post in this subject because I have the same problem. It just doesn´t work.

I´m using a HP Laptop with Windows XP Pack 3. The interface is the Cable USB - DMX and the hardware to manage is a Martin "Atomic 3000". The version of the program is 6.281.
I have to say, I´m a beginner, that´s why it´s probably my error... sorry for that.
I think the adress of the strobe lamp is correct, but maybe the operation mode is not. Anyway I attempted a lot of combinations, but the lamp is still doing nothing

I hope you can help me. I send my Lightshow.

Kind regards.

[deleted]

[support]

In your lightshow, the dmx input #1 is patched to dmx output #1 with full priority (means no way to control dmx output #1 from Live).
May be this is your problem (?)

[Ruanator]

Hi,

thanks for the anwer, but I changed the output and that was not the solution.

I realised another problem: The 3D View doesn´t work also.

I send my current lightshow.

Thank you and Kind regards.

[marco]

hi
first of all try reading the post regarding the usb cable --> viewtopic.php?f=16&t=30
if u use the cable why do u use the dmx in?
if you're new dont try to patch before u now the software and have everything working
i corrected youre show on my laptop it works now
play with it
grtz marco

[deleted]

[Ruanator]

Hi Marco,

thank you for the correction.

Unfortunately, the strobe lamp is still doing nothing. What would be the next step? Or maybe the lamp should work now.

[Ruanator]

Hi Marco,

we found a problem in the connexion of the lamp. That was the reason, because the lamp wasn´t working.

Thanks for your help.