Error loading library 'efk_hardware' !

[Danielvandersande]

Every day after restarting Quick dmx, the computer gives the following error message: Error loading library 'efk_hardware' !
We have now resolved this by reinstalling the latest version of V9, however, we have to do this every day because otherwise the software does not want to start. Does anyone know the solution to this?

Macbook M1 Pro
Mac OS Sonoma 14.6.1

Thank you in advance!

[support]

Weird !

By "restarting", you mean close / restart our software (the Macbook stays on) or switch off / on the Macbook ?

[Danielvandersande]

I mean switch off and on the MacBook.

[support]

Noted.
We're trying to understand why your MacBook behaves this way.
At the moment, we have no explanation and are looking for a lead to investigate.