Does not recognize the audio coming in [fixed]

[jesmcsel]

I wanted to register because I am having the same trouble. I am using a device for an audio input and Xpress software does not recognize the audio coming in. I've adjusted all settings per the instructions above.

My laptop is using a Sound Blaster X-Fi Surround 5.1 Pro external sound card plugged in via USB. I am using this sound card's audio input line to receive audio. The laptop recognizes the audio signal and I can play the audio on the speakers of the laptop. However, Xpress software does not recognize the audio input.

[support]

You have to select the correct audio input in the "Windows Audio panel control". Another video here: https://www.youtube.com/watch?v=csLEUHYdYqw

[jesmcsel]

Thank you for the reply. It appears I have selected the right input but still no recognition of the audio.

https://imgur.com/a/M9pP0j4

[support]

Can you enable "Stereo mix" and try with it ?

[jesmcsel]

Still no luck after enabling stereo mix. I tried these other inputs as default and that didn’t work. The only setting that work is to make the microphone the default input.

https://imgur.com/a/xP94spk

[support]

We have updated this post https://forum.thelightingcontroller.com ... php?t=7637 with our knowledge.
Please check again you did that.

If it still does not work, we presently have no idea why.
We keep searching.

[jesmcsel]

Hello, I was able to resolve the issue by making stereo mix the default device, and then enabling “listen to this device” on the line input properties.

[support]

This is a good news !
Thank you for the feedback.