Crash when pressing the "b" key [fixed]

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DJSERGE
Posts: 5
Joined: 24 June 2021, 16:43

Crash when pressing the "b" key [fixed]

Post by DJSERGE »

Hello,

I'm hoping someone can help me with an issue I am having. When I hold down the b key on the keyboard, which was originally for the blackout of all the lights, the software crashes. I'm running an Apple M1 Pro, on Ventura 13.6.
I also have it installed on a Macbook Pro 2015 running Monterey 12.6.8 On this machine, the program tries to load but crashes (same lightshow). Below is what the M1 shows for the crash.
Lightshow 9.3.15
Any help will be appreciated.

Thank you.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: TheLightingController [86788]
Path: /Applications/ShowXpress/TheLightingController.app/Contents/MacOS/TheLightingController
Identifier: TheLightingController
Version: 0.1
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-05-25 13:21:05.2325 -0400
OS Version: macOS 13.6 (22G120)
Report Version: 12
Anonymous UUID: 27B92ABF-FCCF-9903-1AEC-652F347365A9

Sleep/Wake UUID: 53E7FEB8-571C-421D-B757-8C6E2861E0A2

Time Awake Since Boot: 440000 seconds
Time Since Wake: 3429 seconds

System Integrity Protection: enabled

Crashed Thread: 9

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000010101010111
Exception Codes: 0x0000000000000001, 0x0000010101010111

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [86788]

VM Region Info: 0x10101010111 is not in any region. Bytes after previous region: 622787100946 Bytes before following region: 104449292828399
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)
---> GAP OF 0x5f9000000000 BYTES
MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff897c229a8 ???
1 libsystem_kernel.dylib 0x7ff807fd05a2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff807fde71d mach_msg2_internal + 78
3 libsystem_kernel.dylib 0x7ff807fd75d4 mach_msg_overwrite + 692
4 libsystem_kernel.dylib 0x7ff807fd088a mach_msg + 19
5 CoreFoundation 0x7ff8080eaa00 __CFRunLoopServiceMachPort + 145
6 CoreFoundation 0x7ff8080e948b __CFRunLoopRun + 1365
7 CoreFoundation 0x7ff8080e88dc CFRunLoopRunSpecific + 560
8 HIToolbox 0x7ff812032f3d RunCurrentEventLoopInMode + 292
9 HIToolbox 0x7ff812032d4e ReceiveNextEventCommon + 657
10 HIToolbox 0x7ff812032aa8 _BlockUntilNextEventMatchingListInModeWithFilter + 64
11 AppKit 0x7ff80b0e425c _DPSNextEvent + 858
12 AppKit 0x7ff80b0e3106 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
13 TheLightingController 0x1026a1d41 0x1024d0000 + 1908033
14 TheLightingController 0x1024ecc7a 0x1024d0000 + 117882
15 dyld 0x202a6c41f start + 1903

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7fff79634 0x7ff7fff75000 + 17972

Thread 2:
0 runtime 0x7ff7fff9787c 0x7ff7fff75000 + 141436

Thread 3:
0 runtime 0x7ff7fff9787c 0x7ff7fff75000 + 141436

Thread 4:
0 ??? 0x7ff897c229a8 ???
1 libsystem_kernel.dylib 0x7ff807fd2fae __semwait_signal + 10
2 libsystem_c.dylib 0x7ff807ec5585 nanosleep + 196
3 TheLightingController 0x10269ec67 0x1024d0000 + 1895527
4 TheLightingController 0x1024ee3fa 0x1024d0000 + 123898
5 TheLightingController 0x102678a50 0x1024d0000 + 1739344
6 libsystem_pthread.dylib 0x7ff80800f1d3 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80800abd3 thread_start + 15

Thread 5:: com.apple.NSEventThread
0 ??? 0x7ff897c229a8 ???
1 libsystem_kernel.dylib 0x7ff807fd05a2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff807fde71d mach_msg2_internal + 78
3 libsystem_kernel.dylib 0x7ff807fd75d4 mach_msg_overwrite + 692
4 libsystem_kernel.dylib 0x7ff807fd088a mach_msg + 19
5 CoreFoundation 0x7ff8080eaa00 __CFRunLoopServiceMachPort + 145
6 CoreFoundation 0x7ff8080e948b __CFRunLoopRun + 1365
7 CoreFoundation 0x7ff8080e88dc CFRunLoopRunSpecific + 560
8 AppKit 0x7ff80b2443f5 _NSEventThread + 132
9 libsystem_pthread.dylib 0x7ff80800f1d3 _pthread_start + 125
10 libsystem_pthread.dylib 0x7ff80800abd3 thread_start + 15

Thread 6:
0 ??? 0x7ff897c229a8 ???
1 libsystem_kernel.dylib 0x7ff807fd2fae __semwait_signal + 10
2 libsystem_c.dylib 0x7ff807ec5585 nanosleep + 196
3 TheLightingController 0x10269ec67 0x1024d0000 + 1895527
4 TheLightingController 0x1025c9e0d 0x1024d0000 + 1023501
5 TheLightingController 0x102678a50 0x1024d0000 + 1739344
6 libsystem_pthread.dylib 0x7ff80800f1d3 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80800abd3 thread_start + 15

Thread 7:
0 runtime 0x7ff7fff9787c 0x7ff7fff75000 + 141436

Thread 8:
0 runtime 0x7ff7fff9787c 0x7ff7fff75000 + 141436

Thread 9 Crashed:
0 TheLightingController 0x10251025a 0x1024d0000 + 262746
1 TheLightingController 0x1025c9db4 0x1024d0000 + 1023412
2 TheLightingController 0x102678a50 0x1024d0000 + 1739344
3 libsystem_pthread.dylib 0x7ff80800f1d3 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80800abd3 thread_start + 15

Thread 10:
0 runtime 0x7ff7fff9787c 0x7ff7fff75000 + 141436


Thread 9 crashed with X86 Thread State (64-bit):
rax: 0x0000010101010101 rbx: 0x0000600000283998 rcx: 0x0000010101010101 rdx: 0x0000000000000200
rdi: 0x000060000318a0d8 rsi: 0x00007fa16882f408 rbp: 0x00000003096eee60 rsp: 0x00000003096eebd0
r8: 0x000000010287ccc8 r9: 0x0000000000000000 r10: 0x00000000ffffff00 r11: 0x000000010287ccc0
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000600001435680 r15: 0x000000010287cca8
rip: <unavailable> rfl: 0x0000000000000202
tmp0: 0x000000010287c000 tmp1: 0x0000000102510241 tmp2: 0x0000000102918120


Binary Images:
0x202a66000 - 0x202b01fff dyld (*) <3df96f32-b9c9-3566-a6b7-4daebc6d6563> /usr/lib/dyld
0x7ff7fff75000 - 0x7ff7fffa4fff runtime (*) <15ccd9bf-9a15-3540-a1ff-3abea3e2ca9d> /usr/libexec/rosetta/runtime
0x10ad8e000 - 0x10ade1fff libRosettaRuntime (*) <429951a9-d91e-35d5-aaea-eecb0a38f677> /Library/Apple/*/libRosettaRuntime
0x1024d0000 - 0x102793fff TheLightingController (*) <81e0d438-83c0-389d-9fd7-94215e83b8c3> /Applications/ShowXpress/TheLightingController.app/Contents/MacOS/TheLightingController
0x110cd8000 - 0x110d03fff efk_hardware.dylib (*) <551047f4-3f3d-3722-b296-aed4f64c1b3e> /Applications/ShowXpress/efk_hardware.dylib
0x111073000 - 0x111082fff libobjc-trampolines.dylib (*) <229fe663-a456-31c6-8977-42546bcb07d1> /usr/lib/libobjc-trampolines.dylib
0x10b5f0000 - 0x10b5f3fff efk_usb.dylib (*) <a49127b6-b5bf-390a-9b73-51ddf560021b> /Applications/ShowXpress/efk_usb.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff807fcf000 - 0x7ff808008fff libsystem_kernel.dylib (*) <45e634ef-1767-336e-afe5-8c0d4146abcf> /usr/lib/system/libsystem_kernel.dylib
0x7ff80806e000 - 0x7ff808508fff com.apple.CoreFoundation (6.9) <60099c1e-ab72-33d8-b550-715be33adc21> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff812004000 - 0x7ff8122fbff9 com.apple.HIToolbox (2.1.1) <bbbf9caf-5b24-3c4c-b275-e85d272258c9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff80b0a6000 - 0x7ff80c0adfff com.apple.AppKit (6.9) <c5499c27-03c5-3194-815e-94cf6e6b68db> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7ff807eb6000 - 0x7ff807f3dff7 libsystem_c.dylib (*) <d5b303ad-54f4-323b-bbe2-2d0f34c45649> /usr/lib/system/libsystem_c.dylib
0x7ff808009000 - 0x7ff808014fff libsystem_pthread.dylib (*) <3a3fa85c-f1fe-336c-bf68-924fc947ade3> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0


-----------
Full Report
-----------

{"app_name":"TheLightingController","timestamp":"2024-05-25 13:21:05.00 -0400","app_version":"","slice_uuid":"81e0d438-83c0-389d-9fd7-94215e83b8c3","build_version":"0.1","platform":1,"share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"macOS 13.6 (22G120)","roots_installed":0,"incident_id":"260DFF0C-9FD8-44EF-84A7-E5636B174A7A","name":"TheLightingController"}
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"experiments" : [

]
}
}

Model: MacBookPro18,1, BootROM 8422.141.2, proc 10:8:2 processors, 16 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Samsung
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: May 27 2023 01:34:59 version 20.96.31.0.8.7.148 FWID 01-126f2c4c
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
support
Administrateur
Posts: 10649
Joined: 07 December 2009, 16:32

Re: Crash when pressing the "b" key

Post by support »

Hello,
Please post a link to download your ligthshow (https://forum.thelightingcontroller.com ... .php?t=168) ; we will check that.
The Lighting Controller
DJSERGE
Posts: 5
Joined: 24 June 2021, 16:43

Re: Crash when pressing the "b" key

Post by DJSERGE »

Hello,

I sent it via wetransfer.com.
Thank you for looking into this!
support
Administrateur
Posts: 10649
Joined: 07 December 2009, 16:32

Re: Crash when pressing the "b" key

Post by support »

In your lightshow, there are 33 universes of DMX fixtures while our software is able to manage only 6.
We are wondering how your declared them ...
Manually in the ini file (?)

We removed all DMX fixtures above 6 universes in the attached file "fixtures.ini".
Please replace it in your lightshow ; this should fix all problems.

PS: we note in our ToDo list to add some protections to never allow DMX fixtures above 6 universes.
Attachments
fixtures.ini
(21.01 KiB) Downloaded 23 times
The Lighting Controller
DJSERGE
Posts: 5
Joined: 24 June 2021, 16:43

Re: Crash when pressing the "b" key [fixed]

Post by DJSERGE »

Thank you so much, I'll try it and let you know. Unfortunately, I don't know how 33 universes were created or how I would declare them.
I will check the ToDO list to see how to add the protection.

Again, thank you very much for your time and effort. It is very much appreciated.
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