Generator/Editor shut's down [done]

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eisendrath
Posts: 7
Joined: 15 December 2010, 19:21

Generator/Editor shut's down [done]

Post by eisendrath »

Since this weekend I have a problem with the generator. I start the editor, choose my group moving heads (2 indigo show tech 150led), then choose the generator symbol everything is running well. I choose the channel Pan/Tilt: still working. Then I choose a 2nd channel like dimmer, the generator shuts down and this message occures: editor.exe does not working anymore.

Had you this problem before?

Thanks

Alexander
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: Generator/Editor shut's down

Post by support »

May be, for an unknown reason, the lightshow is corrupted.
Can you send us your lightshow, and specify the exact procedure to get this problem ?
We will check this.
The Lighting Controller
eisendrath
Posts: 7
Joined: 15 December 2010, 19:21

Re: Generator/Editor shut's down

Post by eisendrath »

Here's the procedure: Open Sweet Light Controller, choose Editor, choose Group, choose Indigo, go to generator, choose pan tilt, choose, dimmer or shutter.

I solved the problem with copying a back up of the latest know lightshow-version. attached you find my lightshow when it was corrupted.
support
Administrateur
Posts: 11022
Joined: 07 December 2009, 16:32

Re: Generator/Editor shut's down

Post by support »

We did not receive your "corrupted" lightshow.
Could you please re-send it ?
The Lighting Controller
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