Driver Problems

usb to dmx - 100 dmx channels only for Windows (2011 - 2019)
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lukecutla
Posts: 2
Joined: 01 August 2010, 03:12

Driver Problems

Post by lukecutla »

Hi, I have been having problems installing a cable to Dmx controller on my Windows 7 laptop.
I have downloaded the new drivers etc. and am still unable to fix the problem.
When installing the controller it comes up with a message saying "error this device cannot start. (Code 10)"
Any help with fixing this would be great! Thanks, Luke.
support
Administrateur
Posts: 10635
Joined: 07 December 2009, 16:32

Re: Driver Problems

Post by support »

Two possibilities:
- your interface is broken
- the problem comes from your computer: this can be a conflict with another existing driver in your computer, or the existing driver files are corrupted

The easiest way to know what is the problem is to check the interface on another computer.
The Lighting Controller
lukecutla
Posts: 2
Joined: 01 August 2010, 03:12

Re: Driver Problems

Post by lukecutla »

I managed to install it and have it working once or twice, but as soon as the usb is removed once, when plugged in again it is seen as an unknown device once again :(
support
Administrateur
Posts: 10635
Joined: 07 December 2009, 16:32

Re: Driver Problems

Post by support »

The interface might be sometimes working, and sometimes not (?)
The easiest to get the answer is to check the interface on another computer.
The Lighting Controller
support
Administrateur
Posts: 10635
Joined: 07 December 2009, 16:32

Re: Driver Problems

Post by support »

No feedback from lukecutla :?
The Lighting Controller
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