V8 re-Installation does not prompt the target folder [fixed]

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JohnRichards
Posts: 362
Joined: 26 September 2011, 16:42

V8 re-Installation does not prompt the target folder [fixed]

Post by JohnRichards »

Hi Support,
Installed the latest full install on my existing show machine to do a full test, and was alarmed that it did not prompt me as to which folder I wanted to install on. It defaulted to my V7 folder, and even though I cancelled the install, I had to move the installation to the correct folder and re-install V7.
John
JohnRichards
Posts: 362
Joined: 26 September 2011, 16:42

Re: V8 Installation

Post by JohnRichards »

@Support,
I would like to install V8 on my main show laptop.
How do I ensure that I can install it on my prefered folder.
John
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: V8 Installation

Post by support »

We changed nothing regarding these parameters.
We could double-check this on Monday (sorry for the delay).

In the meantime, you can rename your existing folder with a unique name.
Then you will be sure the new install will not damage anything.
The Lighting Controller
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: V8 Installation

Post by support »

We are able to chose the target folder, here.
No change.
The Lighting Controller
JohnRichards
Posts: 362
Joined: 26 September 2011, 16:42

Re: V8 Installation does not prompt the target folder

Post by JohnRichards »

Just installed the latest version again, and it did not prompt for install folder, but has overwritten all files to SxV7 where version 7 is and nothing installed to my version 8 folder SxV8. Had to manually transfer, and reinstall version 7.
John
BartKrap
Posts: 215
Joined: 06 June 2016, 18:37

Re: V8 Installation

Post by BartKrap »

Yes, this is happening to me too.
When you first install the software on a device you can change the destination folder.
When there's a new update that requires you to reinstall the software you can't change the destination file.
Head of lighting, lighting designer and lighting operater at De Zoom and Pinky's in Renesse and Ron van der Veen Entertainment.
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: V8 Installation does not prompt the target folder

Post by support »

We are now able to reproduce the problem.
Fixed in next complete software setup.
The Lighting Controller
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