[Requests] Stay connected in background / Button images / +

[scarymike23]

I have 3 requests for the live mobile app in iOS:

1. Please allow the connection to remain live in the background (when you switch to a different app). Currently, every time I switch apps, I get an error message saying "connection lost" and then I hit retry and it connects, but it bumps me back to the main screen instead of keeping me on the button page I left off on, plus it takes time.

2. I'd love to see the button images you set on the desktop live page show up in the app.

3. Allow faders (fader buttons, or speed faders) on buttons to be used on the app.

Thanks for listening. I really am appreciative of ShowXpress.

[support]

1. In order to know if this happen exclusively with your IOS device, could you please try with another IOS device ?

2 & 3. Noted.

[Lighter007]

I'd love to see the button images you set on the desktop live page show up in the app.

+1

[scarymike23]

Sorry for the slow reply.

I testing this afternoon with the connection and I was mistaken. It does not lose connection when I simply switch apps.

It seems to only loose connection after a certain amount of time (which I couldn't pin down). I get the attached error if I have the phone locked for a few minutes. I realize this might be out of your control.

Ok, I can't attach the photo (Sorry, the board attachment quota has been reached.) so I'll post a link instead. http://imgur.com/HdqrPnX

[support]

Thank you for the report.
Yes, there can so many causes of losing a wireless connection.
This is certainly out of our control.