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Cable Interface does not work! [fixed]
Posted:
11 September 2017, 13:47by tombailey
After installing the software first, i plugged in the cable Interface.
Now the software does not start, I just a get a mesage: There is one not compatible interface. Please remove it. After removing the Interface, Sweetlight starts correctly.
How can I go on.
Re: Cable Interface does not work!
Posted:
11 September 2017, 15:39by support
Re: Cable Interface does not work!
Posted:
12 September 2017, 07:34by tombailey
Good Morning,
I bought the Sweetlight Interface cable, and of course I installed Sweetlight! The problem maybe is a littler bit more complex.
Is it possible to check the cable, maybe it is broken?
Thnak you?
Re: Cable Interface does not work!
Posted:
12 September 2017, 08:47by support
We suggest you to install all software and check the interface with all.
(there is not problem to install all software in the same computer)
Re: Cable Interface does not work!
Posted:
12 September 2017, 09:22by tombailey
Works with Quick DMX!
Thank you very much.