TheLightingController crashes Randomly

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TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

9.3.8 crashed today, so going back to 9.2.38
support
Administrateur
Posts: 10614
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

Hello,
We found a minor memory leak in the hardware library.
This fixed problem will not change anything on Windows, but it may on MacOS (Unix based systems are more sensible).
This fixed problem should fix a possible error message when you quit our software on MacOS.
We are not sure it will help for your problem, but it worth a try.

Please try the new fix file: https://download.thelightingcontroller. ... ew/fix.zip
In case of MacOS signature problem, we made also a new DMG file for you here: https://download.thelightingcontroller. ... roller.dmg
In all cases, do not forget to copy the file "efk_hardware.dylib" ; this is the only updated file.
The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Thanks, needed the DMG version, downloaded and giving 9.3.10 a try... (
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Well that didn't last long, just crashed again... back to 9.2.38
support
Administrateur
Posts: 10614
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

Noted.
And no crash with V9.2.38 ?
The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Crashes with 9.2.38 happen, but are more rare since MacOS 13.5.2, like maybe once a month.
support
Administrateur
Posts: 10614
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

The binary file of the current fix for V9.3.11 has been recompiled with a new compiler.
We are not sure it will help for your problem, but it worth a try.
The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

Thanks, if you're referring to this link https://download.thelightingcontroller. ... ew/fix.zip it (after forcing it to open in Privacy & Security) gives me
"Error loading library 'efk_hardware' !"
support
Administrateur
Posts: 10614
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Post by support »

The Lighting Controller
TACVideo
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Post by TACVideo »

This link gets me 9.3.10 (dated Oct 12)
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