The Lighting Controller

I just tried to load a timeline file into LIVE and it does not loop. Can you please look into this?

The DMX-AN is not a ShowXpress interface. Please contact Chauvet's Customer Service for troubleshooting steps.

We are all human!
Happy programming!

I apologize for typing the wrong number.
I mixed up our local number and our toll-free number.
The correct numbers are:
(800) 762-1084 [toll free]
(954) 577-4455 [local]

Reset your computer and our Customer Service team can walk you through setup.
They can even remotely control your computer with your permission.

Jmic67,

If you are having trouble and need to talk with someone from our Customer Service team, please call us at (800) 577-4455 Mon-Fri 9am-5pm.
We are here to assist you.

It ended with exactly what you read above. :\

What is your zip code so I can refer you to a local dealer?

Hi Gary,

The DMX-AN2 replaced the DMX-AN. We added optical and electrical isolation, an automatic re-direct (if you change the IP address) and updated the web-based GUI.
Neither model provides any signal buffering.

Please contact our Customer Service team at (800) 762-1084, M-F, 9AM-5PM for assistance with this.