The Lighting Controller

Hello,

Sorry to hear that.
This is not normal.
We will help you to fix this problem.
We first have a few questions.

When the "black out" happen.
- does our software close itself ?
- if not, does the usb LED of our DMX interface stop blinking ?

To make it work again.
- is it enough to close ...

This is a good news !

Thank you for the feedback.

If it works with V9.3.21 there is no reason it does not work with V9.4.xx.
The problem should be somewhere else.

Hello,
We do not have V9.3.x anymore.
Anyway, V9.3 will not change anything compare to V9.4 regarding the USB drivers.

Tha said, this interface is born 22 years ago (year 2003) with Windows XP.
We stopped selling it in year 2010.
Then it had a long life with Windows 7, Windows 8 and Windows 10.
It ...

Good news !

Thank you for the feedback.

I didn't see a fix file, just a 404 error on the page
When there is no available fix file, this means the complete software contains the most recent files.
https://forum.thelightingcontroller.com/viewtopic.php?t=3438

I have tried replacing the drivers with V9 drivers
Windows USB drivers for V9 ...

when I try to start showxpress it says there is an incompatible interface

Please follow this: https://forum.thelightingcontroller.com ... .php?t=691
to get the correct software, and this will fix your problem.

You will find the old major software versions here: https://forum.thelightingcontroller.com ... php?t=4553

Thank you for the details.

Please follow this: https://forum.thelightingcontroller.com ... .php?t=691
to get the correct software, and this will fix your problem.

Hello,

Please specify "new version".
V9 (version 9.4.1) or V_II ?

If V9.4.1, it was working with the previous version 9.4.0 ?
Or another older version ?