The Lighting Controller

I did more testing and indeed it does seem to be our network. Once I switched things to the main network for the iPad and ShowXpress computer it worked! Sorry for thinking it was a software bug! Thank you!

Tim

Ok I will do some more testing. I confirmed with the router manufacturer that the guest network is isolated by design and does not allow communication between devices on the guest network, but just access from the devices on the guest network to the internet, that may explain why I am getting the re...

I thought "maybe" it was the light show or something possibly, just trying to think of options. But I essentially ruled that out as I could duplicate the issue at my home using the same make/model router with a brand new setup of ShowXpress. It seems to work fine on the main network. But I...

This is for my parents computer, I help with their network stuff. We have the same type of router. (Make/Model) As a test I just installed ShowXpress on my laptop at my house and installed the Live Mobile app v3 on my iPhone running 14.2 iOS. I also have Norton Internet Security. Funny enough I don'...

Hello, Unfortunately I don't have easy access to an Android device, however I did try the web link https://live-mobile.thelightingcontroller.com/ from the PC in which ShowXpress is installed and could not get it to connect even once. I am not sure if this information helps or not. The strange part i...

Hello, We have been using the Live Mobile application with ShowXpress for years. Today I did windows updates, and updated ShowExpress to 9.2.23 - 201127 64 Bits. I believe we upgraded from 9.2.10. I also upgrade the Live_Mobile application on the iPad. It was 2.4.1 I believe, and now it's 3.0.4 - 19...

It doesn't come up right away, but comes up after using it for a little bit. We've been making a bunch of changes to the live buttons so we have been in and out. I will know more when we go to use it just to run a show. I read more in the forums about making sure the port is open, but I will check n...

Hello, I am experiencing a runtime error on my insignia tablet. Not sure off hand which version/operating system it is, but it's android. We've kept the tablet up to date, Live Mobile is version 2.4.0 and the ShowXpress software is the absolute latest, ending in .28 I believe. We have Norton Mobile ...

Hello, I configured the timeline properties so that I can have 10 light scene timelines. Timeline / Properties / No. Light Timelines = 10 (1-10) however I can only see up to Light Scene Timeline #5 on my screen and there is not a vertical scroll bar. I've tried adjusting the zoom but it does not wor...

Hello, I was able to test this today, and it worked! I was able to download version 2.3.2 from the Google Play store, so no more incompatibility issues there and when I clicked the new Settings button, it displayed the Settings screen, I was able to enter the IP address, Port and Password and connec...