Crash with colorwheel and multi-RGB fixtures [fixed]

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pogjack
Posts: 199
Joined: 16 October 2010, 22:56

Crash with colorwheel and multi-RGB fixtures [fixed]

Post by pogjack »

Win 7 When I select a button and edit in editor the program freezes and has to be shutdown. When we go to editor and open the scene and try to edit it, it freezes. Why? Is it just mine or is there an issue.
Thanks.
pogjack
Posts: 199
Joined: 16 October 2010, 22:56

Re: 8.1.10 freezes

Post by pogjack »

We can grab one light at a time and it won't freeze, but if we select more than one it freezes.
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: 8.1.10 freezes

Post by support »

Please post your lightshow and tell us exactly how to reproduce this problem.
The Lighting Controller
pogjack
Posts: 199
Joined: 16 October 2010, 22:56

Re: 8.1.10 freezes

Post by pogjack »

Playing with it somemore. I found out if we are trying to edit the ver 7 scenes then we get a crash, but if it's the secx scene or create a new one then there isn't a problem.

What concerns me is I changed the file of a ver 7 button to the same scene but secx and it was empty.
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: 8.1.10 freezes

Post by support »

Any possibility for us to reproduce this, with your lightshow ?
The Lighting Controller
pogjack
Posts: 199
Joined: 16 October 2010, 22:56

Re: 8.1.10 freezes

Post by pogjack »

Tell me again how to send it and I will. Thanks
support
Administrateur
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Joined: 07 December 2009, 16:32

Re: 8.1.10 freezes

Post by support »

The Lighting Controller
support
Administrateur
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Joined: 07 December 2009, 16:32

Re: 8.1.10 freezes

Post by support »

Thank you for your lightshow and your clear explaination.
Unfortunately, we are not able to reproduce the crash. We are able to adjust any RGB channels of the Colorrail with the color wheel.
There should be something more to do to get that crash.

Could you please post (or email) a short video showing that bug, from the time 0 (when you start the program) ?
The Lighting Controller
pogjack
Posts: 199
Joined: 16 October 2010, 22:56

Re: 8.1.10 freezes

Post by pogjack »

And you did try the colorrail along with other rgb fixtures. It happens only when other rgb fixtures are selected with the colorrails.

Thanks.


I will try to get a video out.
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: 8.1.10 freezes

Post by support »

Yes, correct.
We have to select first the colorrail, and then another "mono" RGB fixture. Then it crashes.
We are now able to reproduce the problem.
No need for you to make any video.
The Lighting Controller
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