D512 unit not outputting to lights [fixed]

[JohnRichards]

If I look at all these faults and it is not a cable fault or box fault it can only be 2 other possibilities.
1 - Driver not the correct driver
2 - Incompatible usb 3 port.
I would suggest you try and install on an old machine with Win XP
John

[ray-j-17]

And what about #5 ?

Yes, I have done that... sorry for my delayed reply... :3

[ray-j-17]

If I look at all these faults and it is not a cable fault or box fault it can only be 2 other possibilities.
1 - Driver not the correct driver
2 - Incompatible usb 3 port.
I would suggest you try and install on an old machine with Win XP
John

I have tried it on an old windows so machine, it still didn't work. Ill see if I can find an so computer somewhere if needs be.

[niesten]

Here exactly the same

Sweetlight 512 box, always worked fine. A few weeks ago updated to windows 10 and the laptop doesn't recognize the box (0 universes found) and the box shows the standalone led.
DMX bargraphs are showing signal, only 1 light connected (2 diff dmx cables checked, 3 different usb cables, still nothing). Light works with another DMX controller so light is working...

Looks like there is some driver issue for the sweetlight box in windows 10

Anyone who has Sweetlight box working on windows 10 ?!?

[BartKrap]

Here exactly the same

Sweetlight 512 box, always worked fine. A few weeks ago updated to windows 10 and the laptop doesn't recognize the box (0 universes found) and the box shows the standalone led.
DMX bargraphs are showing signal, only 1 light connected (2 diff dmx cables checked, 3 different usb cables, still nothing). Light works with another DMX controller so light is working...

Looks like there is some driver issue for the sweetlight box in windows 10

Anyone who has Sweetlight box working on windows 10 ?!?

Working just fine over here (V8.1.10)

[ray-j-17]

I know it is a long time since I posted this, but I figured I best explain how I sorted the issue (which I did a long time ago. maybe in a galaxy far away, I cannot remember).
this unit does definitely need a USB hub to work. I actually ended up going through 3 or 4 before I was happy with one (and later found out that one of the ones I bought is synonymous with killing apple macs). after I had a good one running, my unit has been working absolutely fine. shame that there were no notes of it needing one anywhere where I bought it. :3

[support]

Thank you for the feedback.

[ray-j-17]

No probs... All I can say is sorry for the delay. Must be a good year by now.