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Running software versions 6 and 9 with the Box
Posted: 21 May 2025, 22:05
by socalmagic
Hello, I run version 6 & 9 on the same computer. I installed ver 9 on a new laptop, and the interface is working fine. However, it doesn't show up for ver 6. I imagine it's because it has different drivers. Is there a way to differentiate the drivers so I can switch back and forth? I have an older software program that I use to trigger the software remotely, and it doesn't work with the newest version.
Re: Running 2 software versions with the Box
Posted: 22 May 2025, 07:23
by support
Yes V6 and V9 need a different USB driver.
The installed USB driver is beyond our software control.
You have to change the USB driver in the "Windows Device Manager" window.
Re: Running software versions 6 and 9 with the Box
Posted: 25 May 2025, 20:56
by socalmagic
Yes, I understand that they use different drivers. Is there a way to run both versions of the driver on the same computer so I can switch between versions?
Re: Running software versions 6 and 9 with the Box
Posted: 25 May 2025, 21:39
by support
Once both USB drivers have been installed, you can simply swap between them in the "Windows Device Manager" window, without having to re-install them.