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Not finding device [fixed]

Posted: 13 May 2025, 20:18
by socalmagic
I have the D512S, and I can't get ShowXpress to find it. In addition, the green USB light is not lit. It says it's installed correctly, and I followed your directions for installing the updated drivers, but it says that I have the newest drivers. I'm running Windows 10 with ver 9.3.23. Please advise how to fix this.
D512S.PNG
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Re: Not finding device

Posted: 13 May 2025, 20:28
by socalmagic
I uninstalled and reinstalled the software, and now it's working.

Re: Not finding device

Posted: 13 May 2025, 21:18
by support
Good news !
Thank you for the feedback.