Disconnecting suddenly
Posted: 09 October 2023, 11:27
Hi,
I'm recently experiencing USB disconnects during our shows, with the last one being Saturday with 3 dropouts during a 2 hour set.
First two times I restarted QuickDMX and everything went on directly. 3rd time I disconnected and connected the USB cable from the D512 which also enabled the lighting again.
The D512 is connected directly to a Macbook (without any USB hub) and the DMX line is going to a Showtec 1-8 splitter/booster. The Macbook is always net powered (behind a power conditioner).
I've read through several posts on this forum and read about USB hubs and ground loops. However with no USB hub used and the usage of the showtec these two should not be the problem in my case, I guess.
I would think of trying a different USB cable.
Do you maybe have other tips or insights on this?
I'm recently experiencing USB disconnects during our shows, with the last one being Saturday with 3 dropouts during a 2 hour set.
First two times I restarted QuickDMX and everything went on directly. 3rd time I disconnected and connected the USB cable from the D512 which also enabled the lighting again.
The D512 is connected directly to a Macbook (without any USB hub) and the DMX line is going to a Showtec 1-8 splitter/booster. The Macbook is always net powered (behind a power conditioner).
I've read through several posts on this forum and read about USB hubs and ground loops. However with no USB hub used and the usage of the showtec these two should not be the problem in my case, I guess.
I would think of trying a different USB cable.
Do you maybe have other tips or insights on this?