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V 9.3.8 - "Error loading library 'efk_hardware'" [fixed]

Posted: 01 July 2023, 03:36
by muscanto
"Error loading library 'efk_hardware' !

Screenshot attached.

The previous version was working but would crash when programming new shows somewhat frequently for no apparent reason.

Re: 9.3.8 Wont run on Mac OS Ventura 13.0

Posted: 01 July 2023, 09:14
by support
Noted.

Looks like Apple changed again the security rules.
We need time to investigate ; this may take days.

In the meantime, please rool back to the previous software version.
Previous version of ShowXpress for MacOS
Previous version of QuickDmx for MacOS
Previous version of SweetLight for MacOS

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 05 July 2023, 09:22
by support
It should be ok now.
Please try again.

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 05 July 2023, 10:12
by livetechproductions
Just downloaded the install file for QuickDMX from this page but got the 'efk_hardware' error.

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 05 July 2023, 10:51
by support
Yes, we see the problem too.

We presently do not understand the reason.
We checked only for "sweetlight" (this one works), and all versions are generated using the same procedure. Normally, one works means all work.

Working on it.

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 05 July 2023, 10:54
by livetechproductions
Ok, thanks! If I need to test something, just let me know!
I use MacOS Ventura 13.5

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 06 July 2023, 11:25
by support
Refixed.
Please reload again and let us know.

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 10 July 2023, 07:07
by livetechproductions
It's running again, thanks!

Re: version 9.3.8 - "Error loading library 'efk_hardware'"

Posted: 10 July 2023, 10:37
by support
Good news !

Sorry again for inconvenience.
We just repeated the same procedure and it works now.
Years after years, Apple security rules become more difficult and especially more obscure.