Imagine Premium - chaser [fixed]

[mr.chug]

I bought the IMAGINE PREMIUM to get the knowledge of creating properly pixel and using showexpress, unfortunately I can't do the same chaser than the trainer do.
After choosing the CHASER mode in pixel, I don't get the colors I requested.
And one of my pixel (the last) is not working.

Could you help me ?

[support]

If you show us the problem, then we will have a chance to help you.

[mr.chug]

Thanks for your support.
Here are some pics about my configuration and i add some video to show you the gap between what i have on screen and on the pixbar

First, as you can see, i don't have the same number on channels (on my fixture I got 178 - 255 vs pixel config is 178-249)
then i don't have the same color

Hope what I am sending you can help you to find my errors.
Thanks again
guillaume

[mr.chug]

here is the dropbox link to get the pics and video.

https://www.dropbox.com/scl/fo/5a4m2z81 ... tu4hqekri3

[support]

Can you also send a link to download your lightshow ?
(https://forum.thelightingcontroller.com ... ?f=3&t=168)
We would like to check the Pixels scene.

[support]

We did not find any "Pixels" scene in your lightshow (is it normal ?), so we made one and thanks to the DMX bargraph window, we see the DMX channels seem to work as they should.
Please send your "Pixels" scene, then we could check it.

[mr.chug]

Hi dear support,
I got the solution..finally !
in the properties menu of the gear, I had to put 2 first channels and 4 last channels as shared channels in order to control the dimmer and the shutter, and to respect the order of the color...

everything is perfect now... now i can have fun in some programming but most important I can use them for my next gig
Thanks for your help.
Guillaume

[support]

This is a good news !
Thank you for this feedback.