3DView is tiny in window ; unusable like this [fixed]

[yehjac22]

Ever since i started using showxpress on my macbook pro 2019, the 3d view window is tiny and it drives me crazy. All of my drivers are updated because apple so that can't be the issue. Please help. I can barely use 3d view like this. Fullscreen, another monitor, nothing works. The smaller I make the window so I can actually see what I'm doing, the smaller the viewer gets. its infuriating. I've pushed all the buttons and dials in all the menus I could, nothing helped.

Screen Shot 2022-06-18 at 11.47.13 PM.jpg

macOS Monterey
Version 12.4
MacBook Pro (16-inch, 2019)
Processor 2.3 GHz 8-Core Intel Core i9
Memory 16 GB 2667 MHz DDR4
Startup Disk Macintosh HD - Data
Graphics AMD Radeon Pro 5500M 8 GB

if anyone has experienced this or knows why this is happening and how to fix this please reply.

[support]

This problem is known.
Please install the fix file to fix the problem.
You will find how to proceed here: https://forum.thelightingcontroller.com ... =85&t=3438

[yehjac22]

I installed the fix file. it didnt have any effect. still small in screen

[support]

Please right click in 3DView and select "About".
In the new window, please confirm you see "version 5.2.3".
Like in our attached screenshot.

[yehjac22]

I have 5.2.2. I used the link you sent me though.

[support]

Noted.
Please try that one: http://download.thelightingcontroller.c ... 20.app.zip
FYI: a user who had the same problem reported here that 5.2.0 fixed the problem: https://forum.thelightingcontroller.com ... 1&start=20

[yehjac22]

that link seems to be down. i cant download anything. see attached snapshot. the fix file still gives me 5.2.2.

[image]

[support]

May be a short server problem.
Works here.
Please retry.

[yehjac22]

it works now. i tried opening it from inside Showxpress but it didn't launch. i checked and. saw that the file downloaded with a different file name. i changed the name to 3DView and it fully works now. thanks.

[support]

Good new !

We will release soon a new complete software setup with the most recent EXE files.