No Stand Alone Function with Quich DMX Rack 1024

[Dirk]

Hy Guys,
we programm in Quick DMX Version 9.2.11 with the latest Fix File some Scenes for a theatre with some Coemar Risalto LED M with Whitelight and scenes for showtec performer rgbal and chauvet ovation par56 UV for Blacklight,

In the Live Window all works fine, but wen i load up the typical scenes for stand alone mode the Rack will show the starting scene an the button light in green. But there is no DMX Output and no spot lights. !!! ( In the TAB Standalone in the Software, all scenes a working correct. !!!
But when i switch some other scenes with differnt brightness at the rack in Stand Alone Mode it starts to reset like start up wehn it gets power from USB.

I wonder if I am the only one with this problem, or if there is a serious malfunction in the firmware of the new series. Any input on the subject is greatly appreciated because the venue where the device is installed has to be finished in time.

[support]

Hello.
We are in touch with Roland about this problem.
We will come back to you asap.

[support]

We did this:
- we downloaded the software "50058_QuickDmx_9.2.11_Win(64bits).exe" from that location: https://www.highlite.com/fr/50058-quick ... -1024.html
- we run the software and we loaded your lightshow "EBGS Aula (sent by Roland)"
- we pressed the button "Upload data" in tab "StandAlone"
And we are able to switch on the buttons #1 to #8.
We see the dmx channels responding, and we are for instance able to run the buttons #4, #7 and #8 together.
So we are unfortunately not able to reproduce your problem.

Please confirm the date of the following files in your software folder:
- efk_hardware.dll : 20 of August 2019
- efk_usb.dll : 18 of May 2018
- TheLightingController.exe : 11 of February 2020