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V8 - Unsupported file format [fixed]

Posted: 19 May 2016, 21:15
by samir1440
Hi,

I recently have download the new version 8. But every time i start QuickDMX i get this message: Fonction: Steps_LoadBinaryScene:Unsupported file format. What can i do now?

Re: V8 - Unsupported file format

Posted: 20 May 2016, 09:52
by support
Please post (or email) your lightshow.
We will check that.

Re: V8 - Unsupported file format

Posted: 22 May 2016, 22:03
by support
It does not crash here (with V8.1.2 available in the V8 fix file).
But we found buttons linked to non existing scene files (spots_odd:even, allwit, ..., rood, ..., prisma, ..., wit). It is possible that such buttons make an older version to crash.

Please try with the fix for V8.

Re: V8 - Unsupported file format

Posted: 24 May 2016, 19:29
by samir1440
I have try the fix, but it didn't work. I'm Back tot V. 7.1

Re: V8 - Unsupported file format

Posted: 24 May 2016, 20:41
by Niffo
You certainly have a corrupted ".sce" file somewhere in your LightShow and the software displays this message when trying to convert it to ".scex" file.
In addition, can you try to deactivate the "Preload Live Scene" in the Preferences ?

Re: V8 - Unsupported file format

Posted: 25 May 2016, 07:45
by samir1440
When i try to open QuickDMX and click OK on the LoadFail message, the whole program craches...

Re: V8 - Unsupported file format

Posted: 25 May 2016, 07:58
by Niffo
samir1440 wrote:When i try to open QuickDMX and click OK on the LoadFail message, the whole program craches...
It is a new information for us that the program craches. If you are ok, we are going to send you a new EXE file who displays which file name causes this "Unsupported file format".

Re: V8 - Unsupported file format

Posted: 26 May 2016, 07:11
by support
Please try with this fix (V8.1.4) (http://download.thelightingcontroller.c ... are/V8/new).
You should see some more informations about the problem.
Please let us know what you see.

Re: V8 - Unsupported file format

Posted: 26 May 2016, 18:43
by samir1440
Hi,

This is what i get. The error massage from before, but with the nummers: 48800664, 48801000, 48800280, 48800184 and 48800232. What mean al this numbers? I don't have any filename in my lightshow folder with this numbers.

Re: V8 - Unsupported file format

Posted: 26 May 2016, 20:16
by Niffo
Oops, there was a bug in our Fix file, you must see a file name (and not a memory address).
Support will send you soon another fix file who displays the file name.

Otherwise, you can try to add the line "CONVERTSCEFILES = no" in the "[Other]" section of your "param.ini" file to deactivate the auto-conversion process of V7 scene files.