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No beam showing in 3d view

Posted: 13 November 2015, 12:17
by av-shack
Hi,

I have 4 moving heads which show up in the 3d view, they move fine but there's no beam showing. The dimmer is up the shutter is open. In the fixtures edit they show 3d view section they show:

Moving head spot
power 575w
Beam aperture 20
Pan 120
tilt 90
beam color white Although "beam color" is greyed out

In the 3D view settings the beam intensity is up and everything looks like it should work ok.

My other fixtures show up fine so i can't see why these don't?



Any ideas anyone?

Thanks

paul

Re: No beam showing in 3d view

Posted: 13 November 2015, 13:35
by support
Please post the personality file (.txt) ; we will check it.

Re: No beam showing in 3d view

Posted: 13 November 2015, 14:09
by av-shack
Hi,

Thanks

Do you mean the fixture profile? Where do i find the personality profile?

Re: No beam showing in 3d view

Posted: 13 November 2015, 14:15
by av-shack
I just searched fpor personality in the lighting controller file and got the file attached. Is that what you need?

Re: No beam showing in 3d view

Posted: 13 November 2015, 15:41
by support
No, it is'nt.
You can simply post your entire lightshow ; we will find the personality file in it.

Re: No beam showing in 3d view

Posted: 14 November 2015, 10:27
by av-shack
Ok ....where do i find that? The folder that contains my light show is 900Mb I'm guessing that's not what you want?

Sorry for not understanding.

Re: No beam showing in 3d view

Posted: 15 November 2015, 18:36
by support
So please send the file with the name of the fixture followed by ".txt", which is stored in this folder: "../YourLightshow/fixtures/".
(replace YourLightshow by the name of your lightshow)