Page 1 of 1

[6.00] 3DView -> SetRandomKey - Key Error ! [fixed]

Posted: 29 December 2009, 19:30
by bluegrassbeat
Hey I'm loving that there is a new mac version of the software. But, I'm having trouble with 3dview. I keep getting errors like:

fonction : SetRandomKey - Key Error!

then 3dview shuts down. It does it over and over and kind of randomly. It makes it basically unusable. Any idea what the problem is?

Re: 3dView Issue on Mac OSX

Posted: 30 December 2009, 11:27
by support
This error message happen normally when 3DView takes more than 8 seconds to come on screen, once you click on the button in ControlBoard.
Does your 3DView take more than 8 seconds to come on screen ?
If yes, may be you have a very complex 3D show, so 3DView requires more than 8 seconds to load it (?)
If yes,could you try with an empty lightshow (ControlBoard -> Settings -> current light show) ?

Re: [6.00] 3DView -> SetRandomKey - Key Error !

Posted: 29 April 2010, 22:59
by support
Fixed.