found by V5 and not found by V6, under same computer [fixed]

[RoyalJenner]

Hello

Is there a specific sequence of operations I am required to perform with the X-Factor & 6.x?

It appears to be hit or miss whether or not the box remains in stand alone or not. (note: I am activating the dmx output button in the software)

Thanks

[support]

If ControlBoard does not find the interface, you might have to upgrade its driver (current driver version is 1.04).
viewtopic.php?f=3&t=114

[pogjack]

I am having the same issue with 6.25. The software will not send any signals to the DMX Chauvet Box. I have V 5 on the same system as V 6 and V 5 works except I think that having both versions on this computer freezes it up up and makes the lights go off.
I downloaded the driver 1.04 for the 32-bit box and attempted to install it, but it wants the disk for "The file 'EFKusb.sys' on (unknown) is needed. Am I doing something wrong or is there another file I need.

Thanks for your help.

[support]

During driver upgrade process, you can manually specify the path where to find this file.
It is located in same folder than the INF file (..\Drivers(Digitally Signed)\D512-BOX-REMOTE-SSA_for_32bits_OS\)