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Multible 512 dongles > randomly assign
Posted: 18 July 2015, 02:45
by lse
Every time I use my 3 universes it randomly assigns the dongles to the universes. Very annoying. Need to be able to assign dongles to specific universe. I have a rack built system and dongles labeled 1 2 3 but it's never the same box for universe.
Re: Multible 512 dongles
Posted: 18 July 2015, 09:06
by support
randomly
At start, our software ask Windows to supply the list of the USB devices.
And Windows is supposed to always give this list with same order for all devices.
Of course, if you plug & unplug one/some devices, this might change the order.
Re: Multible 512 dongles > randomly assign
Posted: 18 July 2015, 19:48
by lse
Plug 2 512 dongles into the computer. Open show express. Find what dongle is universe 1 and 2. Close and reopen software and it sometimes switches the dongles for the universes
Re: Multible 512 dongles > randomly assign
Posted: 20 July 2015, 09:57
by support
We are presently not able to reproduce this problem with our computers.
We will keep trying each time we will meet a new computer.
Re: Multible 512 dongles > randomly assign
Posted: 21 July 2015, 03:16
by lse
I'll get a video of it
Re: Multible 512 dongles > randomly assign
Posted: 10 August 2016, 15:52
by support
FYI, V8.1.15 has a software patch for universes.
viewtopic.php?f=2&t=4528