Multible 512 dongles > randomly assign

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lse
Posts: 84
Joined: 26 August 2014, 17:43

Multible 512 dongles > randomly assign

Post by lse »

Every time I use my 3 universes it randomly assigns the dongles to the universes. Very annoying. Need to be able to assign dongles to specific universe. I have a rack built system and dongles labeled 1 2 3 but it's never the same box for universe.
support
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Posts: 11029
Joined: 07 December 2009, 16:32

Re: Multible 512 dongles

Post by support »

randomly :o

At start, our software ask Windows to supply the list of the USB devices.
And Windows is supposed to always give this list with same order for all devices.

Of course, if you plug & unplug one/some devices, this might change the order.
The Lighting Controller
lse
Posts: 84
Joined: 26 August 2014, 17:43

Re: Multible 512 dongles > randomly assign

Post by lse »

Plug 2 512 dongles into the computer. Open show express. Find what dongle is universe 1 and 2. Close and reopen software and it sometimes switches the dongles for the universes
support
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Posts: 11029
Joined: 07 December 2009, 16:32

Re: Multible 512 dongles > randomly assign

Post by support »

We are presently not able to reproduce this problem with our computers.
We will keep trying each time we will meet a new computer.
The Lighting Controller
lse
Posts: 84
Joined: 26 August 2014, 17:43

Re: Multible 512 dongles > randomly assign

Post by lse »

I'll get a video of it
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: Multible 512 dongles > randomly assign

Post by support »

FYI, V8.1.15 has a software patch for universes.
viewtopic.php?f=2&t=4528
The Lighting Controller
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