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live button not work for insert a new scene

Posted: 16 July 2015, 20:43
by jjdendulk
Gents,

I have a problem in sweet light on the apple mac.
Who can help me solve this problem.
I have make some scenes in the "editor' and want them into "live" and make some buttons for it.

Now is my problem if I click on right the button to insert a new scene, sweet light will close the complete program.
It's says "The Lightning Controller is unexpectedly stopped'..

Who can help my to activate these button to activate the pop-up screen?
it gives only problems in sweet light Live

Thank you very much.

Johan

Re: live button not work for insert a new scene

Posted: 17 July 2015, 08:37
by support
Please check you are using the current software version (V7.1.54 or more).
If not, please retry with the current software version.
If yes, please post (or email to us) your lightshow, and tell us how to reproduce this problem. We will check that.

Re: live button not work for insert a new scene

Posted: 17 July 2015, 18:07
by jjdendulk
Thanks for your reply.

Yes, I use the new software V7.1.54 at this moment.

Its a very simple lightshow, only 4 pcs parcans for use in a party tent.

Also I have installed sweetlight software on my business laptop with Windows System.
Here I have no problems and can create buttons by right clicking for insert a new scene.

What is your email address?
Then I can also attached some print screens...

Thanks for your help.

Re: live button not work for insert a new scene

Posted: 18 July 2015, 08:58
by support