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3DView Crashes [fixed]

Posted: 27 April 2015, 04:01
by PEDCLIGHT
Using the latest software version, 3DView does not show all the fixtures I have assigned. In the fixture tab with the 3DView open, If I click on a fixture that is not shown in 3Dview it causes an error and 3Dview to crash. I am using an older computer with windows XP. Any ideas on why this would happen.

Re: 3DView Crashes

Posted: 27 April 2015, 09:20
by support
Please post (or email) your lightshow.
We will check that.

Re: 3DView Crashes

Posted: 27 April 2015, 13:23
by PEDCLIGHT
Attached is the zip file of my show. Thanks

Re: 3DView Crashes

Posted: 28 April 2015, 21:36
by support
We are not able to reproduce the crash, when selecting a fixture which is not in 3DView. Could you please try with another computer, in order to know if this happen only with your computer ?

The 3D setting of the fixture "House" is "Not in 3DView", so it is normal that it does not appear in 3DView.

Re: 3DView Crashes

Posted: 28 April 2015, 22:55
by PEDCLIGHT
Thank you for looking into it. Yes I know the "House" lights are not in 3Dview. These were not the fixtures causing the issue. I opened the lightshow on another computer running windows 8 and I do not have the issue. It looks like it is only on my computer. I guess it is time to upgrade my PC. Can you check another issue I am having with one of my fixtures. Channel 1 (RED) on the Lustr+ fixtures on the 2nd universe is delayed when I go to change the value while in the "STEPS" tab. This happens on both computers. Thanks

Re: 3DView Crashes

Posted: 29 April 2015, 08:51
by support
The cause of the "delayed value" problem can be several things: the internal fixtures settings, the scene settings, ... It does not look like a software bug. Sorry, we can not help more because we do not have your fixtures.

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